Returns & replacements
We hand-build to order, so we don’t accept “change of mind” returns. We do replace or repair anything that arrives damaged.
If something arrives damaged
- Photograph the crate and the damage within 48 hours.
- Email hello@mjmodels.in with your order number.
- We arrange a courier pickup at our cost.
Repair, don’t replace
For accidental damage after delivery, we offer in-studio repair at workshop rates. Send us photos and we’ll give you an honest estimate before you ship the model back.